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South San Francisco, CA

People Operations Business Partner, Commercial Operations

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Position description

As the Business Partner to our Commercial Operations team, you will be a core member of the company’s People Operations department. Key to success in this role will be supporting a team of managers in all aspects of employee on-boarding, development, performance management and retention.

In addition, you will work closely with other People Ops team members to create, roll out and manage company-wide initiatives.

What you'll do

  • Partner​ ​with​ ​executive​ ​leadership​ ​and​ ​department​ ​managers​ ​to​ ​drive​ ​people-related​ ​projects​ ​and initiatives,​ ​e.g.​ ​organizational​ ​development 
  • Serve​ ​as​ ​the​ ​primary​ ​point​ ​of​ ​People​ ​Ops​ ​contact​ ​for​ ​the​ ​Commercial​ ​Operations​ ​teams 
  • Provide​ ​all​ ​people-related​ ​support​ ​and​ ​contribute​ ​to​ ​People​ ​Ops​ ​projects​ ​and​ ​key​ ​initiatives 
  • Utilize​ ​superb​ ​project​ ​management,​ ​facilitation,​ ​and​ ​communication​ ​expertise​ ​to​ ​deliver​ ​relevant, effective​ ​HR​ ​solutions​ ​and​ ​produce​ ​results 
  • Act​ ​as​ ​a​ ​trusted​ ​resource​ ​to​ ​managers​ ​and​ ​employees​ ​on​ ​a​ ​wide​ ​variety​ ​of​ ​topics​ ​and​ ​guide employees​ ​to​ ​people,​ ​tools,​ ​and​ ​resources 
  • Guide,​ ​train,​ ​and​ ​direct​ ​employees​ ​on​ ​the​ ​execution​ ​of​ ​HR​ ​policies​ ​and​ ​processes​ ​to​ ​ensure appropriate​ ​legal​ ​(EEO,​ ​ADA,​ ​FMLA,​ ​etc.)​ ​and​ ​compliance 
  • Work​ ​in​ ​a​ ​people​ ​team​ ​and​ ​strategize​ ​on​ ​trends,​ ​improvements. 
  • Employee​ ​engagement​ ​career​ ​development​ ​and​ ​management​ ​training​ ​and​ ​development 
  • Responsible​ ​for​ ​partnering​ ​with​ ​a​ ​60%​ ​regional​ ​team​ ​of​ ​employees 

About you

  • At​ ​least​ ​8+​ ​years​ ​of​ ​experience​ ​handling​ ​a​ ​full​ ​range​ ​of​ ​people​ ​issues​ ​and​ ​program implementation​ ​within​ ​a​ ​high-growth​ ​company 
  • Designed​ ​management​ ​skills​ ​and​ ​training​ ​modules​ ​and​ ​delivered​ ​or​ ​facilitated​ ​the​ ​training modules 
  • Implementation​ ​of​ ​performance​ ​management​ ​initiative​ ​and​ ​programs 
  • Experience​ ​working​ ​with​ ​a​ ​Sales,​ ​Commercial​ ​group​ ​preferred 
  • Experience​ ​working​ ​in​ ​biotechnology,​ ​life​ ​sciences​ ​or​ ​technology 
  • Excellent​ ​communication​ ​skills:​ ​interpersonal,​ ​relationship​ ​building,​ ​consulting​ ​and​ ​teamwork 
  • Experience​ ​with​ ​organizational​ ​design,​ ​and​ ​team​ ​development 
  • Ability​ ​to​ ​interact​ ​with​ ​people​ ​on​ ​all​ ​levels​ ​and​ ​to​ ​manage​ ​challenging​ ​conversations 
  • Proven​ ​track​ ​record​ ​of​ ​exceeding​ ​goals

About Counsyl

Counsyl is a health technology company that offers DNA screening for diseases that can impact men, women and their children. The Counsyl philosophy is simple: screen for diseases where advanced knowledge makes a difference in health outcomes, whether it’s changing a behavior, pursuing preventative measures, or simply preparing for what lies ahead.

The Counsyl team includes an accomplished group of problem-solvers — top engineers, scientists, and designers — who are taking the lead on building the modern clinical laboratory. Scientific rigor, custom robotics, and software are at the heart of every Counsyl product, resulting in better, faster and more affordable screens that are broadly accessible. Beyond the laboratory, Counsyl offers doctors and patients a technology platform for results delivery in real time, with on-demand access to board-certified genetic counselors.

Counsyl has screened more than 700,000 patients and served more than 6,000 health care professionals in its CLIA-certified, CAP-accredited and NYS CLEP-permitted clinical laboratory. The company has raised a total of $102 million and is privately backed by Pilot Growth Equity, Goldman Sachs Asset Management, Founders Fund, Felicis Ventures, David Drummond, and other high profile investors.

Interview process

Counsyl is driven by some of the brightest people in the industry. Our interview process is geared to ensure that we continue to hire the very best.

Our interview process is composed of practical and situational interviews in a series of settings spanning Skype, practical exams, and in-person meetings. Our goal is to gauge both your ability to succeed in the first 90 days as well as your capacity to scale with us as we grow.

Why Counsyl?

Throughout it all, we are looking to understand why you are driven to be a part of our company. Specifically, we want to know how you identify with our mission and will contribute to our team.

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