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South San Francisco, CA

Sales Operations Business Analyst

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Position description

As a Sales Operations Business Analyst, you will report to the Director of Sales Operations. You will support the growth of our Sales and Commercial team, with analytical rigor, process improvement and new tool deployment. Your work will be closely tied to data housed in our financial, commission and Salesforce platforms. You will provide data driven insights to our Sales Operations, Field Sales and executive team that help shape our strategic and tactical plans.  Success in this role requires that you maintain a keen focus on data quality.  Your work will also require that you engage effectively across multiple cross-functional teams to create complete solutions with high adoption. This role will include day-to-day tasks, quarterly deliverables as well as high level analytics and projects primarily focused on reporting and analytics, forecasting and data management. It will be critical for this person to prioritize the work done by the analyst on the team as well as themselves to ensure the highest and best use of time.

What you'll do

  • Reporting and Analytics: Run point on presentations for the Sales team, Executive leadership and Board meetings. Make recommendations about new ways to review and utilize our data to inform and enable our Women’s Health Sales team. Maintain/update sales reports/dashboards.  Manage ad-hoc reporting requests and provide day to day support to the sales teams. Manage forecasting data inputs, outputs and template with RDs and work closely with Counsyl’s Market Intelligence team, Finance and Procurement to provide accurate monthly forecasting
  • Sales Tools and Others: Proactively suggest new sales tools in support of increasing the efficacy and efficiency of our Women’s Health Sales team and drive the ROI for these recommendations. Support roll-out of tools and processes as well as driving adoption of those tools and processes (partner with Data Analyst and Commercial Learning & Development to ensure these tools and processes are appropriately scoped and trained). Create training and perform training for new tools as released.
  • Technical Program Management: Perform sales business process design and optimization to support commercial operations objectives and key results. Support specification development, implementation and roll-out of new system features and new tools in support of the Sales team in conjunction with Data Analyst. Effectively liaise between the Women’s Health Sales team and the team at headquarters to drive results and achieve common goals
  • Master Data Management in Manage territory alignment and sales team alignments - report out quarterly. Manage data integrity and cleanliness. Coordinate with the field teams to gather market intelligence and drive compliance with sales processes. Produce and publish a calendar of department deliverables - ensure we remain on target to those dates and that we have the required input from key stakeholders to hit these key dates; communicate to Sales Ops leadership if due dates are at risk with a plan of action to get back on track

About you

  • BA or BS degree
  • 3+ years of experience in sales or business analytics, preferably in healthcare or diagnostic industry
  • Proficient in or similar CRM
  • Experience Capabilities in Excel, Powerpoint
  • Hands-on experience with data management
  • Good analytical skills with attention to detail
  • Strong written and verbal communication and interpersonal skills
  • Proven track record of working collaboratively in a team environment
  • Experience using SQL + BI tool to generate reports preferred

About Counsyl

Counsyl is a health technology company that offers DNA screening for diseases that can impact men, women and their children. The Counsyl philosophy is simple: screen for diseases where advanced knowledge makes a difference in health outcomes, whether it’s changing a behavior, pursuing preventative measures, or simply preparing for what lies ahead.

The Counsyl team includes an accomplished group of problem-solvers — top engineers, scientists, and designers — who are taking the lead on building the modern clinical laboratory. Scientific rigor, custom robotics, and software are at the heart of every Counsyl product, resulting in better, faster and more affordable screens that are broadly accessible. Beyond the laboratory, Counsyl offers doctors and patients a technology platform for results delivery in real time, with on-demand access to board-certified genetic counselors.

Counsyl has screened more than 750,000 patients and served more than 10,000 health care professionals in its CLIA-certified, CAP-accredited and NYS CLEP-permitted clinical laboratory. The company has raised a total of $102 million and is privately backed by Pilot Growth Equity, Goldman Sachs Asset Management, Founders Fund, Felicis Ventures, David Drummond, and other high profile investors.

Interview process

Counsyl is driven by some of the brightest people in the industry. Our interview process is geared to ensure that we continue to hire the very best. We are an equal opportunity employer and value diversity at our company.

Our interview process is composed of practical and situational interviews in a series of settings spanning Skype, practical exams, and in-person meetings. Our goal is to gauge both your ability to succeed in the first 90 days as well as your capacity to scale with us as we grow.

Why Counsyl?

Throughout it all, we are looking to understand why you are driven to be a part of our company. Specifically, we want to know how you identify with our mission and will contribute to our team.

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Counsyl has renamed its products effective July 19, 2017. The Family Prep Screen is now the Foresight Carrier Screen. The Informed Pregnancy Screen is now the Prelude Prenatal Screen. The Inherited Cancer Screen is now the Reliant Cancer Screen.

The new names now appear on all communications from Counsyl. If you have any questions, please contact Counsyl directly.